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ERC IS A FAST GROWING COMPANY

ERC Today is a fast-growing tax credit company.  We are expanding our team and would love to meet you.  Please look below for our open positions, and apply below.

Open Positions:

Position available in Huntersville, NC

ERC Today is currently seeking a motivated and qualified Account Specialist in the Huntersville, NC area. This position will work in a team-oriented environment to help accomplish sales directives. ERC Today is a fast-growing tax credit company located in the Huntersville Business Park.

Core Duties:

  • Review the client’s initial application and Questionnaire
  • Develop meaningful relationships with customers to encourage trust and loyalty
  • Follow up on warm and cold leads to further the sales process
  • Contact the client with initial feedback, convince the client to move forward, and gather the information necessary for the Processing team to complete the project
  • Respond to phone inquiries and requests for more information as needed
  • Follow-up with non-responders using the contact cycle of recurring contact on days 2, 5 and 10.
  • Appropriately communicate organization information through department meetings, one-on-one meetings, and communication programs.
  • Consciously create a workplace culture that is consistent with the overall organization’s and that emphasizes the vision, guiding principles, and values of the organization.
  • SPECIAL HANDLING: IRS Controlled Groups

 

Qualifications:

  • Minimum Bachelor’s degree or comparable work experience
  • Above average written and oral communication skills
  • Outstanding interpersonal and employee coaching skills
  • Working knowledge of Outlook, Word, Excel, and Adobe Acrobat
  • Experience with Dropbox platform and Monday.com CRM a plus but not required
  • Good organizational and time management skills

 

Schedule: Full-time

Benefits:

  • Blue Cross Blue Shield medical, dental, and vision insurance after 60 days
  • Paid holidays, paid vacations, personal/sick time, and floating holidays
  • $50/month reimbursement for toll lane usage and/or gym membership
 
 

Apply now

Position available in Huntersville, NC

ERC Today is currently seeking a motivated and qualified Project Analyst in the Huntersville, NC area. This position will work in a team-oriented environment to help accomplish operational directives. ERC Today is a fast-growing tax credit company located in the Huntersville Business Park.

Core Duties:

  • Convert data from various formats into Excel to match ERC template formatting
  • Effectively communicate with client to obtain missing information
  • Research government mandates/websites/executive orders to confirm periods of project eligibility
  • Interpret payroll documents to reconcile data and resolve variances
  • Accurately enter data from various sources into project template
  • Utilize program guidelines to analyze calculation results for errors and anomalies
  • Update CRM with appropriate notes and details to facilitate review process
  • Support other team members by sharing relevant experience and skills
  • Work effectively with ERC Today Management and Staff in a team environment
  • Complete additional duties as assigned in accordance with ERC Today Employee Handbook policies

 

Required Qualifications:

  • Strong analytical and organizational skills
  • Intermediate (or better) Excel skills
  • Detail-oriented with high level of accuracy
  • Team player
  • Above average oral and written communication skills
  • Must be comfortable handling sensitive information and keeping confidentiality

 

Preferred Qualifications:

  • Experience with Monday.com CRM
  • Payroll processing experience
  • Familiarity with CARES Act/ERC program and underlying guidelines
 

Schedule: Full-time

Benefits:

  • Blue Cross Blue Shield medical, dental, and vision insurance after 60 days
  • Paid holidays, paid vacations, personal/sick time, and floating holidays
  • $50/month reimbursement for toll lane usage and/or gym membership
 
 

Apply now

Position available in Huntersville, NC

ERC Today is currently seeking a motivated and qualified IT Support Specialist in the Huntersville, NC area. This position will work in a team-oriented environment to help accomplish IT directives. ERC Today is a fast-growing tax credit company located in the Huntersville Business Park.

Core Duties:

  • Troubleshooting system and application-level issues
  • Supporting an internal team of 50+ employees with all technology needs
  • Onboarding new employees: Setting up equipment and assigning least-privilege access
  • Supporting our partners and clients as it pertains to form submission and ingesting data into our CRM
  • Update CRM with appropriate notes and details
  • Designing automations for our cross-application workflows
  • Collaborate with appropriate departments to understand and design holistic solutions
  • Complete additional duties as assigned 

 

Required Qualifications:

  • Ability to code excel macros in VBA (Visual Basic for Applications)
  • Ability to leverage HTML to format automated emails 
  • Intermediate Excel skills as it pertains to creating formulas to delimit large data sets 
  • Detail-oriented with high level of accuracy
  • Solution-oriented thinker who can discern and separate the root cause of an issue from surface level symptoms
  • Bachelor’s in computer science or equivalent work experience
  • Coding or Cybersecurity Bootcamp Certificate

 

Preferred Qualifications:

  • Experience with CRMs like Monday.com or Hubspot
  • Experience using content management systems like WordPress
  • Familiarity with cross-application workflows that are driven by automations using Zapier
  • Microsoft 365 Admin experience
 

Schedule: Full-time

Benefits:

  • Blue Cross Blue Shield medical, dental, and vision insurance after 60 days
  • Paid holidays, paid vacations, personal/sick time, and floating holidays
  • $50/month reimbursement for toll lane usage and/or gym membership
 
 

Apply now

Position available in Huntersville, NC

ERC Today is currently seeking a motivated and qualified Marketing Manager in the Huntersville, NC area. This position will work closely with our Operations Manager to accomplish our marketing directives. ERC Today is a fast-growing tax credit company located in the Huntersville Business Park.

Core Duties:

  • Manage/optimize lead generation sources
  • Manage website content, SEO, Google ads
  • Evaluate metrics to determine best use of marketing dollars
  • Unify/re-develop marketing materials
  • Manage social media – LinkedIn, Instagram, Facebook
  • Customer satisfaction/re-marketing (Google reviews)
  • Public Relations
  • Develop and manage content for new marketing channels (email campaigns/constant contact, radio, television)

 

Qualifications:

  • Minimum Bachelor’s degree or comparable work experience
  • Above average written and oral communication skills
  • Outstanding interpersonal and employee coaching skills
  • Working knowledge of Outlook, Word, Excel, and Adobe Acrobat
  • Good organizational and time management skills

 

Schedule: Full-time

Benefits:

  • Blue Cross Blue Shield medical, dental, and vision insurance after 60 days
  • Paid holidays, paid vacations, personal/sick time, and floating holidays
  • $50/month reimbursement for toll lane usage and/or gym membership
 
 

Apply now

Position available in Huntersville, NC

ERC Today is currently seeking motivated and qualified candidates in the Huntersville, NC area. ERC Today is a fast-growing tax credit company located in the Huntersville Business Park.

If you don’t see a job matching your skillset, please still apply as we are always looking for the right people to meet our growing needs.

Qualifications:

  • Minimum Bachelor’s degree or comparable work experience
  • Above average written and oral communication skills
  • Outstanding interpersonal and employee coaching skills
  • Working knowledge of Outlook, Word, Excel, and Adobe Acrobat
  • Good organizational and time management skills

 

Schedule: Full-time

Benefits:

  • Blue Cross Blue Shield medical, dental, and vision insurance after 60 days
  • Paid holidays, paid vacations, personal/sick time, and floating holidays
  • $50/month reimbursement for toll lane usage and/or gym membership
 
 

Apply now

Benefits:

  • Blue Cross Blue Shield medical, dental and vision insurance after 60 days
  • $50/month reimbursement for toll lane usage and/or gym membership
  • Paid holidays, floating holidays, and PTO 
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